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LEGAL / POSTT

Terms & Conditions

1. Commencement of Work

  • No work will commence without a signed Cost Estimate (CE) and a corresponding Purchase Order (PO) or signed budget.
  • In the absence of a PO or signed budget, the project will remain on hold until received.

2. Deposits & Payment Terms

  • A 50% deposit is required before any production or website development project begins, unless alternative arrangements have been made directly with the Managing Director.
  • The remaining 50% is payable:
    • Upon delivery of production items.
    • For website development: before the website is made live.
  • All invoices (except where stated above) are payable within 15 days of issue.

3. Changes in Scope & Cost Estimates

  • This is an estimate. Final invoicing will reflect any additional or unused items.
  • Once the CE is authorised, any changes or additions requested by the client thereafter will be billed separately.
  • Projects requiring a site visit for feasibility/spec verification may lead to adjustments in the initial estimate. These will be communicated and confirmed after the visit.

4. Project Delays & Additional Time

  • If the project is delayed due to non-delivery of content or materials by the client, or a delay in client approvals, additional time required will be charged accordingly.
  • Project timelines will be communicated at the outset. If additional work is required beyond the agreed scope, the client will be consulted and billed accordingly.

5. Project Stagnation & Termination

If a project becomes inactive due to a lack of client input, communication, or provision of required content for more than 60 days, Postt reserves the right to:

  • The project will be deemed terminated by the client.
  • The initial 50% deposit will be retained to cover time, resources, and opportunity cost incurred to date.
  • Reinstating the project after termination may require a new agreement and additional fees, subject to Postt’s availability.

6. Cancellations

  • Should an event/project be cancelled less than 30 working days before its scheduled date, Postt reserves the right to charge a 70% cancellation fee based on the approved CE, excluding any hard costs.

7. Licensing, Intellectual Property & Source Files

  • Postt does not provide open files or source code, unless specifically arranged and quoted for in advance. This quotation does not include the transfer of intellectual property.
  • For design work, open files/AI files are not supplied.

8. Licensed Content & Usage Rights

  • Postt uses a premium Envato Elements account to ensure licensed usage of content.
  • When clients supply their own images or videos, they confirm that all usage rights are in place.
  • Clients may share content links from Envato Elements for use in their project. However, Envato login details will not be shared for direct downloads.
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POSTT

A close-knit team.
A collaborative way of thinking.

Strategic communications, creative
and digital development.
Johannesburg, South Africa.

Our disciplines

  • Strategy↗
  • Employee Engagement Strategies↗
  • Website Design & Development↗
  • Monthly WordPress maintenance↗
  • SEO & AI Search Visibility (GEO)↗
  • Google Ads: Search & Performance Max↗
  • Social Media Strategy & Implementation↗
  • Graphic Design↗
  • Video Production↗
  • Custom Development↗

Get to know us

  • Our work ↗
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